Linda and Kendra are Medical Assistants at Royal River Family Care. They will put you in the exam room, take your vital signs, draw your blood, give you your immunizations, and help the providers with minor surgical procedures. When you call into the office for medication refills, they handle the request. When you have a question about your medical care, Linda and Kendra help you to decide if you need an appointment and might give you some general tips on care of common colds, fevers, and talk with you about when you need to be seen.
Linda and Kendra also help you to obtain medications if you have no insurance. They make sure that when you need care it is available to you.
Linda and Kendra handle the billing in the office. If you have a question about an invoice or coverage of a service, they can help you. If you are having financial difficulties and need help with paying down a bill, they can find ways of helping you.
Linda and Kendra are here to help you in whatever way you need help. They care about you and your family. They are part of the team that provides you with compassionate comprehensive care.
Kendra H., M.A.
Laura, Kim, and Pat work at the front desk.
Laura checks you out after your appointment. She makes follow up appointments for you and handles the referrals to the specialists you may need to see. She will schedule any tests that the providers order.
Pat will handle many of the projects we have going and fill in for Kim when needed.
Laura, Kim and Pat work as part of your team to provide you with the best care possible. They make sure that the comprehensive information on your health care is in your chart and available to the providers caring for you. They work hard to help the practice run smoothly. They enjoy getting to know you and helping you in any way they can.